Privacy Policy

This Privacy Policy describes how ContractingSystems.ai ("ContractingSystems.ai," "we," "us," or "our") collects, uses, and protects personal information when you visit our website or use our software and services. We are committed to being transparent about our practices. This is a compliance-oriented starting draft, not legal advice.

We may collect the following categories of personal information:

• Contact details — names, business details, email addresses, and phone numbers submitted through our forms.
• Form submissions — the contents of inquiries, demo requests, and messages you send us.
• Website interactions — pages visited, referring URLs, device type, browser, and approximate location.
• Messaging consent records — records of your opt-in choices, timestamps, source, and form version where supported by the platform.

We use personal information to:

• Respond to inquiries and schedule demos and appointments.
• Provide, operate, and improve our software and services.
• Send messages you have expressly opted into, such as follow-ups and appointment confirmations.
• Maintain records of consent and communications.
• Comply with legal obligations.

We use customer relationship management (CRM) and related service providers to process form submissions, manage contacts, and deliver messaging. These providers process information on our behalf and under our instructions to operate the services. Where configured, your information may be stored and processed through these systems.

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Where used, cookies and analytics tools help us understand website interactions and improve our services. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of our business, our customers, or others.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Depending on your location, you may have rights to access, correct, or delete your personal information, and to withdraw messaging consent. To exercise these rights or opt out of communications, contact us using the details below. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

For privacy questions or requests, contact us at [PRIVACY CONTACT EMAIL] or call +1 (833) 302-2541. Mailing address: 2200 West Meeker Street APT D302 Kent, Washington 98302.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. Material changes will be communicated through our website or, where appropriate, directly to affected individuals.