SMS Terms
Effective date: [EFFECTIVE DATE]
Message sender
SMS messages are sent by ContractingSystems.ai("ContractingSystems.ai," "we," or "us"). These terms apply to text messages you have expressly opted into receiving from us.
Message types you may receive
You will only receive the specific messages you have opted into, which may include:
- Appointment confirmations and reminders.
- Requested follow-ups and customer support messages.
- Marketing promotions, special offers, and service updates — only if you have separately consented to marketing messages.
Marketing consent is separate from non-marketing/transactional consent. We only send the message types each person has agreed to receive.
Message frequency
Message frequency varies based on your interactions and the message types you have opted into. You will not receive messages you have not consented to.
Message and data rates
Message and data rates may apply. Check with your mobile carrier for details on your messaging and data plan.
Opt out (STOP)
To opt out and stop receiving messages, reply STOP to any message you receive from us. We will process your opt-out request promptly. After opting out, you may receive a final confirmation message.
Help (HELP)
To get assistance, reply HELP to any message, or contact us at +1 (833) 302-2541.
Consent is not a condition of purchase
Providing your phone number and consenting to receive messages is not a condition of purchasing any goods or services from us.
Sharing of mobile information
Mobile information and SMS opt-in consent are not shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with subcontractors in support of providing the service, such as customer service.
Carrier liability
Carriers are not liable for delayed or undelivered messages.
Consent records
Where supported by the platform, we collect and retain consent timestamps, source, form version, and relevant proof of opt-in. We do not send SMS campaigns to people who have not consented to that sender and message type, and we honor revocation promptly.
Related policies
For more information, see our Privacy Policy and Terms & Conditions.
Note: STOP, HELP, and confirmation responses must be configured in the actual messaging system to match these published terms. This page is a compliance-oriented starting draft, not legal advice or a guarantee of compliance. Please review with qualified counsel before publication.
